Comments on: Exchange set up with Iphone 3g

By: Ian

Ian — Sat, 14 Aug 2010 22:45:16 +0000

Hi,
I have tried everything on here but still nothing.
Running SBS 2003 with exchange 2003 SSL is not enabled.
iphone will accept settings i.e connect to account however will not retrieve or send mail.
I’m getting the Cannot Get ail The connection to the server failed message
I have also tried emptying my inbox however this still does not work.
Anyone on here have any ideas?
Thanks in advance.
Ian

By: tks_TN

tks_TN — Thu, 18 Feb 2010 16:06:47 +0000

Thanks !!! Saved me !!! working on this for like 3 hours !!!!

By: Christina

Christina — Sun, 31 Jan 2010 05:48:24 +0000

You are a life saver I could kiss you..Thank you soooo much!

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By: ken

ken — Fri, 13 Nov 2009 16:26:43 +0000

Bro, you saved my life!

By: Salih

Salih — Wed, 07 Oct 2009 17:23:15 +0000

Thank you soooooooooooooooooooooo much. Solved my problem.

By: Valik

Valik — Tue, 29 Sep 2009 21:57:44 +0000

Thanks guys it works perfectly

By: Fred

Fred — Fri, 24 Jul 2009 03:08:29 +0000

helped me!

seems like Apple should change that initial setup process to include the option to turn on/off SSL…

Thanks!
Fred

By: Qato

Qato — Sat, 13 Dec 2008 17:16:42 +0000

Finally, finally got my first gen iphone to work properly with exchange for work email. I’ve tried most of the other solutions suggested by all these forum threads trying to address this issue. Hopefully, this will help some of you who have been frustrated by your iphone’s inability to access work email! No server adjustments required!

My iphone exchange situation: calendar exchange worked, could send emails and see all my inbox folders but received “failed to connect to server” message when retrieving emails.
I have many folders in my email exchange inbox and many rules setup (e.g. if email from John Doe comes in move to John Doe folder).

First, I deleted my exchange account on the iphone so I could start from scratch. Then in Outlook, I had to move all emails from my inbox folder to another folder. I guess this somehow clears the pipes for the iphone/exchange communication to work.
Second, I recreated the exchange account on the iphone. Calendar sync worked like before. I sent a test email to myself using Outlook. Miraculously, the iphone retrieved it! In my previous 50 or so attempts this never worked.
But then I noticed when I tried to go into one of the folders where a rule was applied (e.g. move email to this folder if sent from John Doe) it would not retrieve email and I got the usual annoying “failed to connect to server” error message. I suspect you need to remove all rules created before setting up your iphone exchange account and then recreate the rules. So far, this has worked.

My co-workers (with 1st gen and 3g iphones) have applied these same steps with positive results. Hope this helps some of you who can’t easily adjust your company’s exchange server settings or can’t get the IT folks to do it because they don’t officially support the iphone. Enjoy!

By: Tony

Tony — Thu, 04 Dec 2008 22:09:47 +0000

I think I found an answer to my problem. It ended up being the local exchange certificate that had expired. Once I renewed it on the server since I didnt have SSL it worked perfectly for me. You would think Apple would have a better error message than cannot connect for every error that can happen.

Thanks Apple…
Tony